Summary: 

Measuring and monitoring performance of utilities is critical to improving the quality of water supply and sanitation services. Benchmarking is merging as an important tool that policymakers and service providers can use to improve performance, support institutional reform, enhance accountability to consumers, and ultimately, improve services. In most urban areas in South Asia piped water is available for only a few hours in a day and wastewater is disposed off without adequate treatment.

Publisher: 
WSP - South AsiaNew Delhi IN
Date: 
2006
Language: 
EN
Section: 
Werken in het water - methodologie
Location: 
W_MET_E6