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Global experiences on expanding services to the urban poor
Accompanying volume to the guidance notes on "Improving water supply and sanitation services for the urban poor in India"
In 2006-07, the Water and Sanitation Program-South Asia (WSP-SA) initiated a research to identify barriers to service delivery for the urban poor. The research included a review of various initiatives from across the globe that have resulted in improved service delivery for the urban poor and consultations with the urban poor communities. The present volume is a documentation of this research and supports the Guidance Notes on Improving Water Supply and Sanitation Services for the Urban Poor in India. The present volume is divided into two sections: * Case Studies of 18 initiatives from South Asia, Africa, and Latin America. * Consultations with urban poor communities across four major Indian cities, namely, Mumbai, Bengaluru, Vadodara, and Delhi.