Samenvatting: 

Performance improvement planning helps service providers in bringing about incremental improvements in services by applying the principles of commercial orientation and financial viability. This overview paper discusses the context for performance improvement plans in India, and the key elements and objectives that such strategies should constitute.

Auteur: 
Agrawal Pronita Chakrabarti
Uitgever: 
WSP - South AsiaNew Delhi IN
Datum: 
2008
Taal: 
EN
Sectie: 
Werken in het water - urbaan en peri-urbaan
Locatie: 
W-URB-E28